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CIK #0001373715
IndustryServices-Prepackaged Software
Address12225 El Camino Real Suite 100
San Diego, CA 92130
Source [EDGAR]
Market Cap, 13F ($BB)

ServiceNow's purpose is to make the world of work, work better for people. We believe that people should work the way they want to, so we build applications that help automate existing processes and create efficient, digitized workflows. Our products and services enable the steps of a job to flow naturally across disparate departments, systems and processes of a business. When work flows naturally, great experiences follow.

We deliver digital workflows on a single enterprise cloud platform called the Now Platform®. Our product portfolio is currently focused on providing Information Technology (IT), Employee and Customer workflows in pre-packaged product offerings. We also enable our customers to use the Now Platform App Engine to design and build workflow applications that are purpose built for their own business.

Getting a job done in an enterprise (what we call a "workflow") usually requires different people in various functions of an organization to work together. Often they rely on different technology systems and inefficient, manual processes. One example, to illustrate, is the new hire process. When a new employee is hired, he or she needs to be set up in the employer's HR system of record and payroll, have a desk assigned, get a computer, get access to necessary internal systems, and perform other tasks. Successfully onboarding the new employee requires different departments of the business, utilizing different systems and databases, to coordinate and complete their specific tasks. Our digital workflow platform transforms the old, manual ways of completing these tasks. A new employee's manager approves the new hire's specifics in the HR systems; that approval triggers a notification to the facilities team so they can assign a desk to the new employee; that assignment triggers a notification to the IT group for computer and systems access configuration, etc. Each person acting in this workflow only needs to use the Now Platform. The digital management of this workflow is possible because our technology platform hides the complexity of working across multiple, siloed departments and systems of record to make work flow more seamlessly. This enables our customers to deliver their employees the experiences they want and their customers the service they expect. Our digital workflow management tools are applied across an enterprise and in complex and sophisticated workflows.

CIK Filing 2011 - 2021
[0001373715] 10-K
[0001373715] 10-Q
[0001373715] 3
[0001373715] 4
[0001373715] 5
[0001373715] 8-K
[0001373715] D
[0001373715] SC 13G
Form 13D/13G Filer Form 13D/13G Subject Filed % Owned
BlackRock Inc ServiceNow Inc [2019-02-11] 6.3
Capital World Investors ServiceNow Inc [2018-02-14] 5.4
Wellington Management Group LLP ServiceNow Inc [2016-04-11] 10.54
Vanguard Group Inc ServiceNow Inc [2015-02-11] 5.37
[2013-02-14] None
JMI Participating Partners ServiceNow Inc [2013-02-14] 5.9
Wellington Management Co LLP ServiceNow Inc [2013-02-14] 6.14
FMR LLC ServiceNow Inc [2013-02-14] 0.0
JMI Equity Fund V Trust ServiceNow Inc [2013-02-14] 13.7
Sequoia Capital US Growth Fund IV LP ServiceNow Inc [2013-02-13] 18.3
Price T Rowe Associates Inc /MD/ ServiceNow Inc [2013-02-13] 6.3
Form 3/4/5 Filer 2011-2021
Desai Chirantan Jitendra
Luddy Frederic B
Haverty Kevin
Goon Fay SIEN
McDermott William R
Elmer Russell S
Mastantuono Gina
Jackson Lawrence
Wadors Patricia L
Chadwick Jonathan
Bostrom Susan L
Miller Jeffrey A
Yehoshua Tamar
Briggs Teresa
Woodside Dennis
Chamberlain Paul Edward
Sands Anita M
Schneider David
Donahoe John J
Scarpelli Michael
CODD Ronald E F
Slootman Frank
Giancarlo Charles H
Strauss William L
McGee Daniel
Barber Paul V
Leone Douglas M
Noell Charles III
JMI Associates Euro IV Trust
JMI Associates IV Ai Trust
JMI Associates IV Trust
JMI Associates V Ai Trust
JMI Associates V Trust
JMI Equity Fund IV Ai Trust
JMI Equity Fund IV Trust
JMI Equity Fund V Ai Trust
JMI Equity Fund V Trust
JMI Euro Equity Fund IV Trust
Josefsberg ARNE
Sequoia Capital USGF Principals Fund V LP
Sequoia Capital USGF Principals Fund IV LP
Sequoia Capital US Growth Fund IV LP
Sequoia Capital US Growth Fund V LP
SCGF V Management LP
SCGF IV Management LP
SCGF GenPar Ltd
SC US GF V Holdings Ltd
JMI Associates IV LLC
JMI Equity Fund IV Ai LP
JMI Euro Equity Fund IV L P
JMI Equity Fund V Ai L P
JMI Equity Fund IV LP
Moores John J
JMTX Manager Inc
JMI Services LLC
EL Camino Advisors LLC
JMI Participating Partners
Gruner Harry
JMI Side Associates LLC
JMI Equity Side Fund LP
JMI Equity Fund V L P
JMI Associates V LLC
Rebecca A Moores Trustee of the KIEV J Moores Irrevocable
Rebecca A Moores Trustee of the John J Moores III Irrevoca
Rebecca A Moores Trustee of the Cyrus N Moores Irrevocable
Rebecca A Moores Trustee of the Chloe DAHL Moores Irrevocab
Moores Rebecca Ann
MM Shares Owned of 179.3 MM Total
Firm Period DFND Voting Shares
BlackRock Inc. [2020-09-30] SOLE 13.6 15.8
Price T Rowe Associates Inc /MD/ [2020-09-30] SOLE 5.7 15.6
Vanguard Group Inc [2020-09-30] SOLE 0.0 14.6
State Street Corp [2020-09-30] DFND 6.7 7.7
Morgan Stanley [2020-09-30] DFND 4.2 7.2
Capital Research Global Investors [2020-09-30] DFND 5.7 5.7
FMR LLC [2020-09-30] DFND 0.5 3.5
Franklin Resources Inc [2020-09-30] DFND 3.5 3.5
Capital International Investors [2020-09-30] DFND 3.3 3.3
Sands Capital Management LLC [2020-09-30] SOLE 2.3 3.2
Polen Capital Management LLC [2020-09-30] SOLE 3.2 3.2
Geode Capital Management LLC [2020-09-30] DFND 2.7 2.7
Susquehanna International Group LLP [2020-09-30] DFND 0.1 2.7
Nuveen Asset Management LLC [2020-09-30] DFND 2.4 2.4
Northern Trust Corp [2020-09-30] DFND 0.6 2.2
Goldman Sachs Group Inc [2020-09-30] DFND 2.0 2.0
JPMorgan Chase & Co [2020-09-30] DFND 1.9 2.0
Wellington Management Group LLP [2020-09-30] DFND 0.0 1.9
Bank of New York Mellon Corp [2020-09-30] DFND 1.6 1.9
Jennison Associates LLC [2020-09-30] DFND 1.9 1.9
Lone Pine Capital LLC [2020-09-30] SOLE 1.8 1.8
Massachusetts Financial Services Co /MA/ [2020-09-30] SOLE 1.7 1.7
Capital World Investors [2020-09-30] DFND 1.7 1.7
Bank of America Corp /DE/ [2020-09-30] DFND 0.3 1.6
Invesco Ltd. [2020-09-30] DFND 0.0 1.5
Wells Fargo & Co/Mn [2020-09-30] DFND 0.9 1.5
Tiger Global Management LLC [2020-09-30] SOLE 1.5 1.5
Ameriprise Financial Inc [2020-09-30] DFND 0.0 1.5
Jackson Square Partners LLC [2020-09-30] SOLE 0.3 1.4
Melvin Capital Management LP [2020-09-30] SOLE 1.4 1.4
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