Pioneer Family Office LLC

Item 5 – Fees and Compensation

A.     Fees
We charge clients an advisory fee for the services we provide. Each client enters into a written
investment advisory agreement specifying the amount of fees that will be charged and the
manner in which the fees will be charged.

Generally, for all accounts fees are charged quarterly and in arrears. Generally, fees are
calculated quarterly based on the daily average market value of all assets, including cash and the
client’s loan balances, held within the client's accounts. Additionally, for some accounts, the
client may request that we charge in advance instead of in arrears. In such cases, we will estimate
the fees dues based on the account’s beginning value and adjust the fees at the end of the quarter
by crediting the account or charging the balance due. For all accounts, the advisory services
commence on the date on which the advisory agreement is signed by us, subject to the account
being funded and the custodian recognizing the Adviser’s authorities. The Adviser retains the
discretion to delay charging the advisory fee until the beginning of the calendar month following
the date on which this Agreement is signed, or a later date.
The client will be charged a pro-rata fee in the event the client's service is terminated on a day
other than the last business day of the calendar quarter. In that event, the pro rata fee will be
due and payable upon termination of the service. Fees are generally charged in the range of
0.50% to 1.25% of the AUM depending on the assets under management, the potential for
householding additional accounts, the complexity of the accounts, and the time we anticipate
devoting to the relationship.

Lower advisory fees are often negotiated on an individual account basis. When determining a
negotiated fee schedule, we often consider client circumstances, portfolio complexity,
anticipated future additional assets, and related accounts. As a result, clients with similar assets
have differing fee schedules and pay different fees.

HOW FEES ARE COLLECTED. Unless otherwise agreed, the client’s account will be debited for the
above-mentioned fees. Fees will be deducted from an account identified by the client for fee
deduction. If the clients do not specify an account, we will choose an account from which the
fees will be withdrawn. Fees will be collected from the amount of any contribution or transfer,
from available cash in your account, or by liquidating the assets held in your account in an amount
equal to the fees that are due.

If the client holds the account at Schwab, Morgan Stanley or Julius Baer, these custodians have
no duty to review the accuracy of any fee deduction instructions sent by us. They will rely on our
calculation when remitting fees. This arrangement creates a potential conflict of interest, as we
could instruct the custodian to send us fees that are not owed. To address this, we have
implemented additional review procedures on our side to mitigate the conflict.

Alternatively, for some accounts, we agree to invoice the client for the amount of fees due. In
such cases, this arrangement will be selected by the client at the inception of the advisory
relationship and will become part of the advisory agreement with the client.

FEE SCHEDULE MODIFICATIONS. Any modification to the fee schedule shall require thirty (30)
days’ prior written notice to the client.

LOWER FEE DISCLOSURE. Lower fees for comparable management or other services may be
available from other sources.

ALTERNATIVE FEE SCHEDULES. We can agree to charge certain clients on a monthly instead of
quarterly basis. For one or more clients, we charge a fee based on a lower annual percentage of
the assets under management subject to a minimum annual fixed fee. In each of those cases,
the frequency of the fee as well as the fee percentage and fee minimum will be set forth in the
written agreement between us and the client.

B.     Other Fees

The fee that we charge does not include brokerage or custody costs or fees. In addition to the
advisory fees charged by us, clients are also responsible for any management fees and other fees
and expenses charged by custodians, other advisers not affiliated with us, and funds (including
the underlying fund’s management and performance fees, if any) and imposed by brokers,
dealers or banks relating to the client’s account. For some accounts, we construct a mandate and
direct the financial institution that has custody of the client’s assets to implement the mandate.
In those cases, while the financial institution has limited trading authority over the account,
within the confines of the mandate, ultimately, we retain the authority to revoke the institution’s
trading authority. The financial institution is allowed to charge a management fee in addition to
our management fee. Those fees are collected directly by the financial institution. Also, mutual
funds and certain exchange-traded funds (“ETFs”) pay management fees to their investment
advisers, which reduce their respective assets. To the extent that the client's portfolio has
investments in mutual funds or ETFs, the client pays two levels of advisory fees for the
management of their assets: one directly to the Firm, and the other indirectly to the managers
of those mutual funds and ETFs held in their portfolios. Neither the Firm nor any of its personnel
receive any portion of the other fees charged.

Some clients direct us to pay for certain products or services (e.g., couriers, cell phones,
entertainment tickets). In those cases, we itemize the charges we incur during the quarter on the
advisory fee invoice.

C.     Termination of Service

When you enter into an advisory agreement with us, the agreement may be terminated by us
upon thirty (30) days’ prior written notice to you and may be terminated by you upon thirty (30)
days’ prior written notice to us. Also note that you can terminate the agreement without penalty
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Item 7 – Types of Clients

Generally, we offer advisory services to individuals, high net worth individuals, trusts, or
corporations or other business entities domiciled or residing in the United States or abroad.

When subscribing to investment advisory services offered by us, generally, the minimum account
value is US$3,000,000. For advisory account relationships with Schwab, the minimum account
value is generally US$250,000. If the value of a client’s account declines below the established
minimum during the advisory relationship, we reserve the right to require the client to deposit
additional monies or securities to bring the account value up to the required minimum. In some
special cases, account minimums are waived or negotiated.